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Terms & Conditions

1. General

These Terms & Conditions apply to yoga classes, class passes and other services offered by Sandra on the Mat through this website.

By booking a class or purchasing a class pass, you agree to these Terms & Conditions.
 

2. Bookings and Payment

Bookings are subject to availability and are confirmed once the booking process has been successfully completed.

Prices are displayed in Swiss francs (CHF). Payment is due at the time of booking or purchase using the payment methods available on the website.
 

3. Cancellations and Rescheduling

Bookings may be cancelled or rescheduled free of charge up to 24 hours before the scheduled start of the class.

For cancellations made less than 24 hours before the start of the class, the full class fee will be charged or the corresponding class credit will be deducted from the participant’s class pass.

The same applies in case of a no-show.
 

4. Class Passes

Class passes are personal and non-transferable.
The Intro Pass (3 Classes) is available to new students only, is valid for 6 weeks from the selected start date, and can only be purchased once per person.

The 5-Class Pass is valid for 3 months from the date of purchase.

The 10-Class Pass is valid for 6 months from the date of purchase.

Unused class credits expire at the end of the applicable validity period.

Class pass purchases are final and non-refundable.

In exceptional circumstances, for example in the case of a longer inability to participate for health reasons, Sandra on the Mat may, at its discretion, extend the validity of a class pass. There is no automatic entitlement to an extension.
 

5. Cancellations or Changes by Sandra on the Mat

Sandra on the Mat reserves the right to cancel, reschedule or make reasonable changes to classes when necessary, for example due to illness, insufficient attendance or circumstances beyond reasonable control.

If a class is cancelled by Sandra on the Mat, the participant will not be charged for that class. If a class credit has already been deducted, it will be returned.

Where appropriate, participants will be informed of significant changes as soon as reasonably possible.
 

6. Participation and Health

Participants are responsible for assessing whether participation in a yoga class is appropriate for their individual physical condition.

Yoga instruction is not a substitute for medical advice, diagnosis or treatment. Participants who have an injury, medical condition, are pregnant or have concerns about their ability to participate should seek appropriate professional advice before taking part and inform the instructor of any relevant limitations where appropriate.

Participants are encouraged to practise within their own limits and to stop any movement that causes pain or significant discomfort.
 

7. Liability

Sandra on the Mat provides yoga instruction with reasonable care and attention.

To the extent permitted by applicable law, Sandra on the Mat is not liable for injury, loss or damage resulting from circumstances outside its reasonable control or from a participant disregarding instructions or participating contrary to known personal limitations.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
 

8. Personal Belongings

Participants are responsible for their personal belongings during classes. Sandra on the Mat cannot accept responsibility for loss, theft or damage to personal belongings except where liability cannot legally be excluded.
 

9. Website and Booking Availability

While reasonable efforts are made to keep the website and booking system available and accurate, uninterrupted access cannot be guaranteed.

Temporary technical problems with the website, booking system or payment services may occur.
 

10. Changes to These Terms

These Terms & Conditions may be updated from time to time. The version applicable to a booking or purchase is the version made available at the time of that booking or purchase.
 

11. Applicable Law

These Terms & Conditions are governed by Swiss law.

Any mandatory rights available to consumers under applicable law remain unaffected.
 

12. Contact

For questions regarding bookings, class passes or these Terms & Conditions, please contact:
 

Sandra on the Mat
Zurich, Switzerland
Email: hello@sandraonthemat.ch

Last updated: September 2026

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